Privacy Notice

Abbeyfield Southern Oaks is a not-for-profit organisation providing accommodation for the elderly in the Epsom, Ewell, Purley, Cheam and Sutton area. As part of its operations it owns and operates sheltered housing for independent elderly residents, and operates a 60 unit independent living with care facility containing leaseholder and rented accommodation.

This privacy policy explains how we use any personal information we collect about you. This privacy notice applies to staff, volunteers, residents, suppliers, and members of the public requesting access to our services.


What information do we collect about you?

We collect information about you when you register with us or contact us regarding our services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in volunteer activity. Website usage information is collected using cookies.

The personal data we collect will be used for the following purposes:

How will we use the information about you?

We collect information about you to process your employment, volunteer work, manage your request for access to the services we provide and, if you agree, to email you about other products and services we think may be of interest to you. ASO will not share your information for marketing purposes with companies outside the Society.

In processing your data, we may send your details to, and use information from credit reference agencies, and fraud prevention agencies, along with undertakings such as local authorities, medical practitioners, and care providers. We will not pass any details to these parties without your permission. Where we are asking for sensitive personal data we will always tell you why and how the information is going to be used.

You may withdraw consent at any time by contacting our Director of Operations in writing at

Abbeyfield Southern Oaks, 7 West Street, Ewell, KT17 1UZ


We would like to send you information about activities and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the ASO. If you no longer wish to be contacted for marketing purposes, please let us know.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Abbeyfield Southern Oaks, 7 West Street, Ewell, KT17 1UZ

We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 25 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email:

Or by post: Nonsuch Abbeyfield, Old Schools Lane, Ewell KT17 1FL